What is China Airlines' cancellation policy?

There are specific pointers under the China Airlines cancellation policy that you need to adhere to if you are planning to initiate the cancellation with the airline. The pointers under the same are given here for you to refer to so that a successful cancellation can be made with China Airlines:

  • You would get a full refund of the amount paid as fare, excluding the service charge, if the cancellation was made within 48 hours from the period from which the airline made the reservation. 

  • A full refund on cancellation within 48 hours would only be applicable if you have booked the ticket with China Airlines a maximum of one week before the flight's scheduled departure.  

  • The airline does not allow the cancellation of the ticket via the online mode in these conditions:

  1. Bookings that have been done for group travel. 

  2. All the reservations have been made for the flights operated by a different airline. 

  3. Failure to complete the cancellation of the ticket due to technical errors faced. 

  • Ticket cancellation with China Airlines can be done for a specific flight segment through the online portal at least 3 hours before departure. 

  • Reservations made through travel agencies are not entitled to a cancellation through the official website. For the same, you must request the travel agent who made the booking. 

Can you get a refund from China Airlines?

Yes, getting a refund request from China Airlines via the official website is easily possible. For the same, you can follow through the methodology that is described here as follows:

  • Skim over the official website of China Airlines. 

  • Browse on the page to find the Manage icon at the top end. 

  • Select it to access the drop-down options as needed. 

  • Pick out the provided Refund Tickets link. 

  • Enter the credentials as you are being asked to access the booking details. 

  • Fill in the refund request form given against the booking canceled.

  • The team will look over the shared request form and approve it. 

Is there a fee charged for cancellations made?

The average cost levied on a China Airlines cancellation fee depends on scenarios and circumstances that led to the cancellation with the airline. The total distance traveled, the destination chosen, and the time at which cancellation was made all play a significant role in the amount charged as a cancellation fee. So, usually, you would get charged 70 USD to 150 USD for the initiated cancellation process, which can vary as per the requirement. 

How to cancel with China Airlines?

Many ways have been made available in case you would like to initiate the cancellation process with China Airlines. The  specific attributes are given here for you to ideate upon and then choose the best mode to cancel as per the requisite:

Through the official website:

The customer support team of China Airlines can be connected using the online portal in case you would like to make the China Airlines cancel flight as per the need you have. The simple steps that can be followed to initiate the cancellation are as follows:

  • Ruffle the contents present on the China Airlines main page. 

  • Look through the drop-down options under the Manage icon. 

  • Click on the Cancel Booking icon from the array of options given.

  • Type in the details as required to retrieve the booking page. 

  • Scroll down to find the flight for which booking needs to be canceled. 

  • Browse to find the Cancel My Flight link. 

  • Review the process initiated, make the cancellation, and submit. 

  • The team will share a confirmation email for the same. 

Visiting the airport to initiate the cancellation:

You can visit the airport if you need to cancel a ticket that has been purchased with China Airlines. You need to reach the airport well before departure and go to the ticket counter. The staff will help you cancel once all the relevant proof documents are submitted. 

Point to remember: It is always advisable to call the customer support team of China Airlines if you cannot successfully cancel the flight with the airline online. The agent from the team would provide the necessary support to initiate the same. 

What is the validity of the refund request with China Airlines?

The refund request application can be submitted to China Airlines for two years from when the ticket was issued to you. 

How many days does it take to get a refund?

Once you request a refund, the team will ensure that the refund is credited to you within seven days of receipt of the request. The time taken can vary depending on the scenarios under which a refund was requested. 

  • Customer Reviews
    • review-image
          • jass
      • I bought two way ticket from Vancouver to delhi and return from this route and I used one way which was from Vancouver to India but because of some circumstances I can not go back so I want to know can I refund returning portion from delhi to vancouver

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    • review-image
          • padda
      • i bought the return tkt from vancouver to delhi i flown from vancouver to delhi i already used that portion from vancouver to delhi .but i dont want return back can i refund returning portion from delhi to vancouver can i get some money back.

        .
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