How do I request special assistance on Singapore Airlines?


As far as flights are concerned, special assistance and care facilities are often required for the elderly and those with disabilities. If you have made reservations with Singapore airlines, then there are certain things users are required to make sure of before making the final reservations and get Singapore airlines assistance.

Assistance and aid facilities are offered to passengers who would like to experience the same. Travellers are required to make sure that proper help is provided to those who are in need. 

What needs to be done? 

In order to request assistance services at Singapore airlines, travellers have to get in touch with the customer service department. Professionals working at the customer service department will allow you to get a comprehension of the services that are offered and how one can avail the services to reap out the maximum benefit. 

Usually, passengers are readvised to connect with the customer service team at Singapore airlines to get started with assistance at the airport or for wheelchair assistance. All you are required to do is connect with the customer service department at Singapore airline by giving a call on the customer service helpline number. 

You could also connect using the email address or may reach a live person using the live chat option. This way you will be able to seek assistance services for your flight reserved with Singapore airlines. 

Important things and points to remember about Singapore airlines assistance

As far as assistance services or wheelchair services are concerned, travellers are required to abide by the following points that are as follows: 

  • Travellers must connect with the customer service department at Singapore airlines at least 48 hours prior to the trip begins.
  • You can also call in advance to get a reserved slot for assistance and wheelchair services. 
  • A note that reads ‘required special assistance’ will get attached to your reservation by the customer service team at Singapore airlines.
  • You will be offered a wheelchair for your arrival, departure and transfer airports. This is one great thing that offers optimum assistance for your flight reserved with Singapore airlines. 

This way passengers could opt for Singapore airlines wheelchair assistance for their Singapore airlines’ reservations.

Special assistance services are necessary for the elderly and for those who are disabled and are not capable to perform airport formalities on their own. 

I hope this helps clear your doubts related to Singapore airlines special assistance, for more details connect with the customer service representative at Singapore airlines.

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