The People's Republic of China's flag carrier and one of the "Big Three" mainland Chinese airlines is Air China Limited (alongside China Southern Airlines and China Eastern Airlines). The headquarters of Air China is located in Beijing's Shunyi District. Beijing Capital International Airport is the primary hub for Air China's flight operations. With an average load rate of 81 percent, the airline carried 102 million domestic and international passengers in 2017. Shanghai Airlines and the airline joined the Star Alliance in 2007.
The airline's primary hub is Beijing, from which it operates the majority of its long-haul foreign flights, Europe, Australia, Africa, South America, and North America are among the destinations. Air China operates a secondary hub in Shanghai that is mostly utilized for domestic flights within China.
Air China has been awarded a 3-Star rating for the quality of its airport and onboard products, as well as the service provided by its employees. Seats, facilities, meals and drinks, IFE, sanitation, and different features of the product are rated, while service is rated for both cabin and ground crew.
FLEET OF AIR CHINA:
The airline has a big fleet of planes that are a mix of Airbus and Boeing models. The Boeing 737-800 is Air China's most prevalent aircraft type. The Boeing 777-300ER is the largest airplane, capable of transporting up to 392 passengers. The majority of the fleet's aircraft have the characteristic red Phoenix insignia on their tails, with others featuring unusual floral decorations. Some aircraft have also received special livery to honor specific provinces, like as Hubei, Sichuan, and Beijing.
On all flights, passengers can choose between Economy and Business Class, with the option to upgrade to First Class on current Boeing and Airbus aircraft. A fully reclining bed with a swivel function, sliding privacy boards, headphones, slippers, and a welcome flower are included in the premium ticket fee.
The check-in service is of a reasonable standard, and self-service check-in is available. Domestic flights at busy periods have the longest check-in lines. If you require English language assistance at check-in, many employees are bilingual or can contact a supervisor.
The best area of Air China's domestic First/Business class lounge is on the lower floor, where more contemporary facilities are offered. The majority of the food options are Chinese. Showers and Wi-Fi are available in the lounge.
At Terminal 3E, the international First and Business Class lounges are spacious. The layouts are similar, with the exception that the Business Class lounge can be extremely busy. To access the Airport Wi-Fi, you must first scan your passport in the lounge and acquire the User/Password login information. During the day, both lounges serve western and Chinese hot and cold meals, as well as a respectable selection of hot and cold drinks. Most flights are called inside the lounge, and receptionists speak English.
Air China's product and service standards have improved over the last five years, and the most recent aircraft provide the most competitive standards when compared to western and other Asian carriers. Is Air china a good airline? Staffs are well-trained and provide service in a very ordered and disciplined manner, which is understandable given that they frequently deal with irate Chinese consumers. If you're considering a vacation to China, we think Air China is a fantastic option at the correct prices Air china a good airline?