How can I get a human on Southwest Airlines?

Different mediums of communication with customer support of Southwest Airlines

Southwest airline is the world's largest low-cost airline. It is a major airline in the United States and has headquarters in Dallas and Texas. If you want to contact southwest customer service, you contact them through various means of communication. Read about these ways on this page and select any medium according to you for communicating with the customer care executive of Southwest Airlines.         

Reach Southwest customer service through a phone call:

If you want to quickly get in touch with a live agent, you can dial the Southwest airlines phone number. The phone call facility is available twenty-four hours a day and seven days a week. Then you will have to follow the steps given below:

  • Open the website of Southwest Airlines
  • Go to the "contact us" section and click on "help center."
  • Select the phone call option and dial 1(800) 435-9792.

After dialing the given number, you will hear IVR instructions which are as follows:

  • Dial 1-800-I-FLY-SWA or 1-800-435-9792
  • Press 1 to make a new reservations
  • Press 2 to cancel a reservations
  • Press 3, report for lost baggage
  • Press 4, book a hotel
  • Press 5 to inquire about offers
  • Lastly, press 8 to talk to a customer care executive.

Through Southwest email service:

A Southwest airline has given facility to its consumers to contact them through email. Write down a mail mentioning your name, contact number, and your query in detail and send it from here A customer care representative will revert to your query within twenty-four hours, and you will also receive a call from the airlines.

Through Southwest live chat support:

The live chat customer service is available from 06:00 Am to 08:00 Pm. You can also speak to a live agent 24/7 by calling 1-800-435-9792. If you want to contact the airlines through the live chat option, follow the following instructions.

  • First of all, download the application of Southwest airlines or update your application to its latest version visit:
  • Sign in to the account by entering your ID and its password
  • Go to the contact us page and click on chat. A new webpage will load
  • Lastly, select the "let's chat" option, and you are connected to a live agent.

Through Southwest social media network:

you can send a text message or mention them in your stories or write on their page or wall. A customer service staff member will contact you after reading or text or posts or stories. Here is the link to the social media account:

The customer service staff member will give you the best assistance from any medium. The southwest customer service hours for a phone call are twenty-four hours from Monday to Sunday, but lie chat is unavailable for twenty-four hours.

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