Is it possible to select seats at Air China?

01/04/2022

Air China is one of the most customer-friendly airlines known for its online facilities and offline services. The airline lets you book additional services, including seats, online so that you don’t face long queues to choose a seat. So, if you want to make your journey full of comfort, you must select a seat ahead of time before it gets sold out.

You can process Air China seat selection online and use the airline’s customer service. This article can be an excellent guide if you look forward to comprehensively understanding the seat selection policy and procedure. Keep reading to find out!

General Seat Selection Policy: Air China

Air China lets you choose a myriad of seats way before the check-in time but to do so, you need to stay to the terms and conditions. Below emphasized are the important seat selection policy set across by the airline:

  • You can select seats from the minute you book a ticket until you check-in. You need to complete the seat selection formalities before checking in for the flight.
  • The airline exempts advance seat selection if you have an international flight booking that includes domestic segment/s.
  • The seat selection facility is unavailable if you have an open-jaw itinerary.

Once you are thorough with the seat selection policy, you can process the change by following the steps mentioned in the next segment.

Steps to Make a Seat Selection: Air China

  • Head to the official Air China website and navigate the Self-Service tab.
  • There you can find the Booking Additional Services link; click on it.
  • Next up, you get blank text fields to fill out the credentials, including e-ticket number, ID type, ID number followed by verification code; tap the Start button.
  • Once you access your reservation, start by choosing your preferred seat and confirm the selection.
  • If applicable, pay the seat selection charges and wait for confirmation.
  • Lastly, Air China provides the seat selection confirmation invoice on your registered contact number.

You can use this invoice to check in for your flight and other formalities.

If the mentioned steps don’t work out for you and you face technical glitches, you can seek help from Air China customer service. The agents can help you resolve the problem, and they can even process the selection on your behalf. However, you might have to pay administration charges and the seat selection fee if you take help from the executives.

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