When it is a matter of their passengers' needs, United takes every matter into its hands and provides services to its passengers. You can inform them about your needs during your flight booking or before departure and apply for the same. You can get pet service, extra baggage service, and wheelchair service quickly with them. You name it, and you have it when you have a flight with them.
Be it an older person or a disabled passenger traveling with United Airlines, they take total care of all their needs. Various special assistants that United provides to its passengers are as follows:
Assistance for senior travelers:
If you are an older person or traveling with someone over 65 years old, United Airlines offers Signature Service provided by Global Airport Concierge. Their agents will provide United Airlines assistance elderly as they will personally receive you and take care of all your needs till you board your flight.
Safety assistance for disabled persons:
A person from the United will assist a mentally disabled person exiting the aircraft in an emergency. A passenger unable to move and respond to the emergency instructions will also get this assistance.
Traveling with service animals:
United allows a dog service animal with a disabled person free of charge regardless of its breed. The dog should be over four years old and specially trained to perform tasks or work for the disabled person.
You can bring your wheelchair while traveling with United. If you want this assistance from United, you can apply for the same during your booking or add a wheelchair service later.
You can add wheelchair assistance at the time you book your flight. You must check on the United website the size of the wheelchair if it will fit in the plane or not. But if you have forgotten.
To add this to your ticket, you can take the following modes to add this service.
On the website:
You can add wheelchair assistance on the website in the following steps:
Contact customer agent:
You can take the following steps to get wheelchair assistance from United Airlines:
United provides manual wheelchairs at airports. You can collect them once you visit their help desk at the airport. You can ask for special assistance from United Airlines when booking or in the My trips section before the flight departure. You can use their customer service's help to avail of these special services.