This is an Indian low-cost airline & is headquartered in Kochi, Kerala. It is one of the flag carrier airlines in India. It covers around 33 destinations that include Southeast Asia & Middle East. Air India Express's service is very good, & passengers traveling with these airlines do not complain about the services.
So, to know about the Air India refund policy, then you should go through these steps that will help you to know about the refund policy of Air India;
Due to the Covid-19 pandemic, the refund policy of Air India is like a memorandum that was issued from the Ministry of Civil Aviation, that denotes that all the passengers will be allowed a full refund & there will be no deduction on the cancellation charges for all the bookings that were made in the period of lockdown or for the same period. This rule is applicable to both Domestic & International travel.
Passengers who want to get the ticket refunds back can directly contact the Air India Office from where they can get the Air India refund policy due to Covid, travel agent, or online portal through which they have booked their flight ticket.
If the passengers go with the canceled flight ticket refunds, then you should keep these points in mind, and the Air India refund policy for canceled flights, are very easy steps to remember ;
Hence if you want to get further information regarding the refund policy of Air India Express, then you are free to visit the official website of the airline, from where you can get the helpline number of the airlines, through which you can get direct assistance of the customer support team who will guide you about the Air India refund policy, & will guide you that how you can apply for the full refunds from the airlines. The customer support team is equipped with professionals & that can assist you in your problems. The customer care support team is available 24*7 to assist you & provide you with great & relatable answers.
Customer service: 1 (888) 634-1407
Regarding Refund/Cancellation: http://www.airindia.in/refund-cancelations-rebooking-faqs.htm
Covid 19 Updated: http://www.airindia.in/COVID-19-UPDATED.htm