How can I talk to Air India customer care agent?

08/09/2020

Looking For Ways to Contact Air India Customer Care? Here What You Need to Know

Air India is a well-known aviation group among other top-notch airlines across the globe. The airline offers great services & airline features through its fleet, and also one of the finest customer care services. One can easily get in touch with Air India customer services via multiple options, and get quenching support as well. The dedicated customer service representatives cover every service, query, and other issue regarding the airline’s reservations for which you can take assistance from them as per your requirements.

Therefore, if you have already fetched Air India flight tickets or looking forward to doing it, then you might need some assistance from its customer services. Hence, read this post further and get to know about the different ways to get in touch with the Air India customer service & its benefits.

Connect Air India customer service via Phone Call

The quickest way to get in touch with the live executives at the airline is to dial the Air India customer service numberThe number will directly take you to the available executive and then you can speak to the person regarding your reservations & other queries. Plus, you also be able to get instant assistance from the live person without any hassle regarding Booking/reservations, Manage Booking, Check-ins, Boarding, Baggage Allowances, refund cancellations, flight change, Seat upgrade, and other queries. Below are the various Air India customer service phone number as shown:

Air India phone numbers for customers outside India

  • USA & Canada: 1888 634 1407 (Toll Free)
  • UK.0800 048 9254 (Toll-Free)
  • Australia 613 701 98270 (Toll Number)
  • France 331 874 06644 (Toll Number)
  • Germany 496925511337 (Toll Number)
  • Singapore 800 101 4016 (Toll-Free)

Customers from all overseas locations can also contact on

  • + 91 124 2641407
  • + 91 20 2623 1407

Air India phone numbers for customers in India

Contact 24x7 Customer Care numbers 0124-2641407 / 020-26231407 / 1860 233 1407 from MTNL / BSNL lines and Mobile/landlines of mainly private telecom operators in India only.

Flying Returns Program – concerns correlated to Award Tickets, Credit of Missing Miles, Purchase of shortfall of Miles needed up-gradation Re-booking or Re-issue of Tickets due date change or route change please contact at 1-888-634-1407.

Seat & Meal request up to 24 hours prior to departure – please contact at 1-888-634-1407 – Air India sector and 1-888-247-2262- Air Canada sector.

Fare difference or upsell on tickets issued in India kindly first contact on phone number 1-888-634-1407, and then go to the Air India Toronto office within hours particular, with "Cash" only, as credit card payment/cheque is not acceptable

For more info visit: Air India official website

Connect Air India customer service via live chat

The chat support services are another way to stay in touch with the Air India customer support executives if you are unable to reach out to them via phone number. The services offered on this portal are similar to the ones availed via phone call. However, here you’ll need to chat with the executives over the dedicated portal available on the airline’s official website (red button at the bottom) or mobile app, links are shown below:

Link for apple user: Air India ios app

And for android user: Air India android app

Connect Air India via email support

In the event, if you want to report any grievances, send any feedback to the airline, or report anything regarding your reservations, then you can use this option. Besides, you can compose an email and send it to the airline’s email address such as ecommerce@airindia.in or contactus@airindia.in. The Air India customer service executives will review your emails and get back to you accordingly.

Air India Help page

You can find the online forum on the airline’s official website from where you can go through discussions & FAQs that might help you with your Air India reservations. You can start your own discussion by mentioning your queries and issues regarding your reservations also post your feedback form

Air India Weblinks

In case, if you wish to find the best deals, instant feedback, promo codes, and other offers on Air India, you can also try contacting it via its social media forums such as Twitter, Facebookand Instagram, etc.

Moreover, the Air India customer care phone number is the best option among other ones to contact the airline’s live executives.

For assistance at Airports: for JFK - dyapm.jfk@airindia.in, for EWR apr.ewr@airindia.in and for ORD -dyapm.ord@airindia.in, for SFO dyapm.sfo@airindia.in, for IAD mgr.was@airindia.in

For Bags/Suitcases Claims

  • JFK: bagstatus.jfk@airindia.in
  • EWR: bagstatus.ewr@airindia.in
  • ORD: bagstatus.ord@airindia.in
  • SFO: bagstatus.sfo@airindia.in
  • IAD: apt.iad@airindia.in

Regarding General Reservations

  • East Coast, as well as NYC tristate area & Washington DC, Central & South America:reservations.nyc@airindia.in
  • Midwest & Canada: chiai@airindia.in
  • West Coast: sfo@airindia.in

If you need to speak to someone for assistance, contact 24-hour toll-free number 888-634-1407

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