How do I contact China Southern Airlines?

18/03/2021

Flight booking is not a narrow process. From the time of flight reservation to the time of landing on the destination, the process continues. At times, plans might get changed, flights need to be cancelled, flights need to be changed, or flights might need to be rescheduled. 

Amidst all these processes, customers may want to contact the airline with which they have booked a flight. Different airlines have different customer service processes, but they all have the same motive- to serve the customers. For instance, China Southern Airlines believes in providing effective customer service to its customers. In that case, if you ask, how do I contact China Southern Airlines? You will get your answer here. Continue reading to know what needs to be done to contact China Southern.

Different ways to contact China Southern Airlines Customer Service:

  • Online- You can visit the official website of China Southern Airlines and reach the customer support section to get in touch with the help representatives. 

  • Via Call- You can call on the call center of China Southern Airlines to talk to a live person and get the assistance you need. Explain to them your queries or problems, and they will assist you patiently. 

Customer service: 011 86 400 869 5539

Reservations: 1 (888) 338-8988

  • Via Mail- You can write to China Southern Airlines via its official mail ID. Explain in the mail your query or the problem. Once they receive your mail, they will reply to you with the solution as soon as possible. 

Email (Domestic): 95539@csair.com

Email (Overseas): 95539@csair.com

  • FAQs- One of the best ways to get in touch with the working process of China Southern Airlines without contacting it is to read the FAQs provided by China Southern. After reading the FAQs, you will get an idea about the policies offered by the airline, and you will also be able to solve most of your queries yourself. So you can choose to read the FAQs before trying to contact the customer support service of China Southern. 

What are the benefits for China Southern Airlines Customers-

  • Timely Service- China Southern provides timely service to its customers. If you contact the service centers of China Southern, you will get your query solved promptly. 
  • Patient Representatives- Help representatives at China Southern are patient and understanding, hence they will listen to your problems patiently and will try to help you with the best of knowledge they have. 
  • Courtesy- Customer is king for China Southern. Therefore, it has a provision of dealing with the customers courteously. You will be dealt with respect and will be helped with utmost care. 

That is how you can contact China Southern Airlines. However, if you still find it difficult to get your query solved, then you can call on China Southern Airlines phone number.

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