Is Air China providing refunds on canceled tickets?

Air China takes a praise-worthy initiative for its travelers who face troubles continuing the journey. You can now cancel your reservation for free and receive a full refund if you abide by the terms and conditions. It is easy to process the refunds if you know the refund regulations.

Need more information on the Air China refund formalities? This article can be your best guide as here you can find easy-to-comprehend refund request steps. Also, this article can benefit you if you are looking for an all-inclusive guide about refund clauses introduced by Air China.

How to request a cancellation refund at Air China?

You can submit the refund request form online, provided that you bought the ticket directly from Air China. But, once you cancel a reservation, it would become impossible to restore it as the airline invalidates the reservation upon cancellation. Below mentioned is the stepwise guide to help you request a refund at Air China:

  • Start with landing on the official Air China website and looking for the Booking Management tab.
  • Access the reservation you wish to cancel and follow the prompted instructions.
  • If applicable, pay the cancellation charges and fill out the refund form.
  • Submit the form, and the airline will send you the refund request confirmation invoice on your email ID.

You can use the invoice to check the Air China refund request status and lead a seamless experience. The airline helps you retrieve a refund without facing any troubles, and even if you face any problem, Air China agents extend their helping hands! But, you need to complete the formalities as per the airline’s terms and conditions to skip inconveniences.

General Refund Conditions at Air China

Check out the refund request conditions before you go online and submit the request:

  • As per the refund policy, you get a full refund if you cancel within 24 hours of the booking confirmation.
  • Also, you qualify for a full refund if the airline cancels your reservation without any prior notice.
  • The airline allows you to cancel your refundable ticket at the last minute, making you eligible for a full refund. But, if you make last-minute cancellation, the airline subjects you to $50 cancellation charges and refunds the rest in your account.

Now you know why it is essential to adhere to the Air China refund policy. So, what are you waiting for? Go through the mentioned terms and conditions, follow the given steps and claim a refund from the airline. Don’t stress anytime during the process, and remember that the Air China customer support team is just one call away!

Official link:

Customer service: 1 (800) 882-8122

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