How do I get a refund from Air China?

02/04/2021

Here How to Get Refund from Air China: Refund policy covid 19

Canceling a travel plan can be quite problematic especially due to any last-minute hassle or other unavoidable reasons. Besides, the Covid-19 pandemic situation has also put the aviation services on halt due to which innumerable plans have been cancelled worldwide. However, many airlines such as Air China have started providing refunds to their passengers whose travel plans have been canceled due to the pandemic.

Now, if you have also booked your flight tickets on the airline, and have been looking for information on how to get an air china refund, then read further. Here you’ll be able to learn about the refund policy, refund guidelines due to Covid-19, and other important information.

Refund Policy of Air China: Important Guidelines

  • As per the air china refund policy, the airline allows you to cancel your flight tickets within 24 hours of the purchase, and provide a full refund within 7-2 business days of the refund request is made.
  • In the event, if you cancel a non-refundable fare after the risk-free period, then you’ll be payable for a cancellation fee i.e. $200.
  • However, the cancellation fee would also depend upon the fare type, booking details, and destinations.

Air China Refund Guidelines Due To Covid-19

As per the air china refund policy covid, the airline provides a full refund of the flight tickets that are cancelled due to the pandemic. However, the refund may be provided in the form of travel vouchers that are redeemable until one year from the date of issuance. Also, the airline will not charge its Air China refund fee for the same.

How to Make Refund Request on Air China?

Follow the steps mentioned below to make a refund request on Air China.

  • Visit the official website of Air China in your web browser and then scroll to the Check My Booking portal.
  • Now, enter the airline confirmation number or the ticket number along with the Family Name/surname in their respective particulars.
  • Next, hit the Retrieve option to fetch the booking details, and then follow the onscreen instructions to cancel your flight, and then find the refund option to make your refund request on Air China.

Moreover, you can also contact the airline’s customer services and talk to the live experts to make your air china refund request. Besides, you can also consult about refunds, cancellations, fight change policies, and other aspects of your bookings.

 

Official link: http://www.airchina.com

Customer service: 1 (800) 882-8122

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