How do I get a refund from China Southern Airlines?

Undoubtedly, China Southern is an airline that has many notable features. From all the features, getting a refund is the most useful one. It permits various customers to obtain the booking refund due to various uses. Although, many customers remain baffled when they lack the information related to it. If you also need to know the correct method, follow the method which is given below.

Steps to get the refund of your China Southern flight booking

  • Before anything, you should launch your browser to open the China Southern website.
  • On the header of the homepage, choose the Change/Refund option from the online services.
  • Enter the login details in the required fields and choose the booking for which you need a refund.
  • After this, select the I Want the Refund option to confirm your refund.
  • Enter all the required information and go to the check-out section.
  • After deducting the refund charges, get the refund after the allocated time.

You will gain the refund option for booking in this airline only when you are eligible for it. Besides, get the refund through the method of calling the customer service via official contact numbers.

About China Southern Airline Refund Policy

Knowing all the important rules of the refund policy will surely help you in requesting it. Follow the below-given points to get more details about the refund policy.

  • Receive the complete refund when you cancel your flight within 24 hours of booking.
  • The refund is always given in the original form of payment to all the passengers.
  • Obtain a full or partial refund for the unused portion of your flight ticket.
  • Those tickets which are booked by the travel agents should be changed by them only.
  • Apart from the website and customer service, visit the local ticket office for extra details.

Booking Refund Fee of China Southern Airlines

China Southern is the airline that has a rule according to which it always charges while getting the refund. This China Southern Airlines Refund Fee is decided according to the rules and the date of making the refund request. Every traveler has to pay this fee to make the refund request.

China Southern Airlines Refund Time

As per the official rule, China Southern Airlines may take up to 7 to 20 working days to give the refund. This time may vary as per the payment method which you have selected when you book the ticket in China Southern Airline.

Those passengers who are still confused and want to know more about the China Southern Airlines Refund Policy can contact customer service. This service remains available around the clock to serve all the passengers and give them the additional information which they need about the rules of the refund policy.


Official web link:

Customer service: 011 86 400 869 5539

Reservations: 1 (888) 338-8988

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