How do I get a refund from KLM?


KLM is known for its impeccable air journey services provided to its passengers. It has made most of its rules to increase the interest of its passengers. Among all, one of the most useful rules is providing refunds to its passengers. This step is taken to ensure that no passenger loses their money due to the mistake of the airline. Some travellers are not able to understand all the concepts of the KLM booking refund policy including the perfect method to receive it.

How to obtain a refund for my KLM booking?

  • First, Open your device and visit the official KLM website through your web browser.
  • Select the Rebook & Refund option from the header of its homepage.
  • Enter the valid Booking Code and Last Name of its customers in the required fields.
  • Click confirm and you will obtain access to the online refund application form.
  • Give personal and contact information about the passenger for which you are requesting a refund.
  • Enter all the mandatory details related to your KLM flight booking to add more information to its users.
  • Submit the form and allow the KLM officials to gain valuable insights about your refund request.

The process that is used above is also available through the official KLM Airlines application on Android phone. On facing any issue in getting KLM Refund, you are required to choose a method of contacting the KLM customer service to obtain all the relevant information about the KLM booking refund.

About KLM Refund Policy

With its process, you also need to know about all the KLM booking refunds. Thus, it is imperative to know about the official KLM Refund Policy that will allow you to gain more details about a refund. The refund rules of KLM Airline are discussed in depth in the policy points that are given below.

  • The refund is given in the original form of payment used during the booking.
  • Up to 14 days are taken by the KLM customer service team to initiate a refund to you.
  • In no case, a refund is given after the departure date of its flight.
  • Flight cancellation by the airline also allows you to request and take a refund.
  • Refunds can be taken by making the refund request through online or offline format.

KLM Airlines 24 Hours Refund Rule

KLM has allowed all its passengers to enjoy greater flexibility for any reservation that is made within 24 hours. According to the KLM Refund Policy 24 Hours, all passengers are allowed to gain a full refund on the cancellation of the KLM flight. This rule applies to all the ticket types of KLM Airlines.

KLM Airlines COVID Refund Policy

A lot of KLM bookings are cancelled due to the spread of Coronavirus disease. This creates a need for this airline to have a KLM Refund Policy COVID that allows its customers to know all its vital details. As per this rule, all the passengers whose booking is cancelled due to COVID are eligible to gain a refund only for the unused portion of your air journey.

Some users still have issues in understanding the concept of the refund issued by KLM. If you are also one of those who are unable to get complete knowledge of the KLM Refund Policy, then try to contact the official customer service of KLM to obtain more information about the refund and other related rules. For this, you can either choose a helpline number or official email address to contact KLM.

Official website:

Regarding Refund & compensation:

Customer service: 1 (800) 618-0104

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