How do I make a complaint to United Airlines?

United Airlines is known as one of the largest airlines in the world. With so much of a customer base, it is impossible not to have any delays and cancellations of the flights. Suppose you are traveling with the airline, and your tickets get canceled without prior notice due to overbooking. With this bad experience, you had decided to file united airlines complaints, and you are thinking about the process. Don't worry. Just read the article to know the methods that might help you file a complaint.

Ways for how can I file a complaint with United airlines

You can use various online and offline methods to file a complaint about your bad experience with the airline. You can do it yourself or ask the customer service team to complete the process on your behalf.

Via United airlines complaint or feedback form-

You can visit the official website if you want to offer feedback or file a complaint. Follow the given steps.

  • Open your internet browser and visit the customer care page
  • You will see a complaint form. Start by filling out your information, including your name, address, phone number, etc.
  • Now select the type of feedback you'd like to leave, whether it's a Concern, Compliment, Inquiry, or Suggestion/Comment.
  • Select a trip to add to your customer care case by filling out your booking number and last name.
  • Now offer details about your experience, good or bad, in the description box. You can also attach supporting PDF files with it.
  • Now, at last, suggest the best way to get in contact with you if necessary and submit your complaint.

Can you email United Airlines?

You can also send a complaint through the united airline's complaint email address

which is available on their website. You can open your mailing service account and start composing. Write your query briefly as a mail subject and describe your issue in the mail body. Mention your flight details and contact number also. Send the mail, and you will receive a revert or a call back from United Airlines. You can use these email addresses to get through United Airlines.

How can I contact United Airlines via phone call?

You can also call the customer service number and ask the executive to file a complaint on your behalf. Follow the given steps-

For baggage complaints- 1-281-821-3526

For reservation-related complaints - 1-800-UNITED-1 (1-800-864-8331)

  • Dial the United airlines complaint number 1-877-624-2660 on your phone
  • Choose your preferred language
  • Follow the IVR instruction
  • Press 3 for connecting to the agent
  • Wait a while as your call gets connected to the executive
  • Describe to him the reason for filing the complaint and ask him to complete the process
  • You will receive a confirmation mail at your provided email address.

Via United Social media network-

Airlines' social media pages are not only for information about upcoming offers or packages. You can also complain about your bad experience with the airline, and you will receive a timely response from their end. You can use social media platforms like Twitter, Facebook, Instagram, etc., to connect with the airline.

The social media pages links are mentioned below-

Via Live chat-

The airlines also provide a live chat option to their customers for their convenience. You can find it by visiting the official website of the airline. Please follow the given steps.

  • Open your internet browser and visit
  • Click the contact us tab available on the homepage
  • Select the chat with us option 
  • Write the brief of your complaint and select the general query related to your concern
  • Wait while you get connected to the live executive
  • Please explain the problem and ask him to complete the complaint procedure


The airline offers several ways to get in touch with customer support for united airlines complaints and refunds. You need to get familiar with United's policies, locate the correct phone number or form, and get the customer service you need.

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