Want to know the straightforward ways to speak to someone at British airways? Then, you are at the perfect place as here you will get the specific information on the same. Facing queries regarding the reservation services and policies of the British airways before planning an outing is quite common. And at that time, the passenger needs the customer support team to guide them in a required way. If you find any kind of issue or want to ask something, then you can immediately contact British Airways customer service as they provide on-the-spot assistance to its passengers whenever they require it.
British airways have offered numerous mediums to contact the help team in an effective manner. You should go through the below-mentioned ways in order to get rid of the problems.
Press 2: for availability, about a new booking
Press 3: for cancellation, refund
Press 4: for any further info
Press 8: to hear again all options
Through email support:
A passenger who is not comfortable in clearing their issues on-call so can use the email support method. But email support service is also not offered by British airways customer support still passenger can send an email via visiting here https://ukprepin.custhelp.com/app/ask to get rid of refund problems
You can explore more information for any queries if none of the above options is not working visit: https://www.britishairways.com/en-us/information/help-and-contacts
If still you have any queries or require additional information, then you are free to get in touch with the British Airways customer service as they will proffer meticulous and reliable solutions within a short interval of time.
Live customer service agents from British Airways are accessible from 7 am to 11 pm EST Monday-Sunday.
Telephone:
1-800-AIRWAYS
Telephone:
1-800-247-9297
Daily, 7 am - 11 pm: Eastern Standard Time (EST)
Telephone:
1-800-AIRWAYS
Telephone:
1-800-247-9297
Daily, 7 am - 11 pm: Eastern Standard Time (EST)
Telephone:
1-877-4282228
Monday - Friday, 7am - 3pm
Saturday and Sunday, 7 am - 3 pm: Eastern Standard Time (EST)
Telephone:
1-877-4282228
Daily, 7 am - 11 pm: Eastern Standard Time (EST)
Refund requests possibly question a servicing fee.
For all other conditions, or if you have troubles cancelling your booking online, please call directly on
877-767-7970.
Telephone:
1-800-247-9297
(Pre-travel / reservations)
Telephone:
1-312-843-5794
(Post-travel queries)
Monday - Friday: 09:00-13:00 Eastern Standard Time (EST)
Telephone:
1-800-828-8144
on a daily basis: 07:30-23:00 EST
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New bookings, price or availability enquiries for flights, holidays, hotels, or car hire including new bookings using Avios or American Express vouchers |
0844 493 0 747 option 2 (from the UK) +44 191 4907901 option 1 then option 2 (outside the UK) Daily 07:30 – 20:00
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Assistance in managing your Executive Club account including all Avios balance or statement queries, as well as updating personal information |
0344 493 0747 option 3 (calls charged at local rate) +44 191 4907901 option 1 then option 3 followed by option 1 (outside the UK) Submit documents and letters to: British Airways Executive Club Fax: +44 1787 881405
Daily 07:30 – 20:00
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For enquiries connecting to missing Avios from flown flights or partner purchases |
Claim missing Avios points online |
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Enquiries about date/destination changes of existing flight bookings |
0344 493 0747 option 1 (calls charged at local rate)
Daily 06:00 – 20:00 |
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Enquiries about date/destination changes of existing holiday, hotel or car hire bookings |
0344 493 0747 option 1 (calls charged at local rate) Daily 07:30 – 20:00 |
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Enquiries connecting to upgrading existing bookings including upgrades using Avios |
0344 493 0747 option 1 (calls charged at local rate)
Daily 06:00 – 20:00 |
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Flight booking refund enquiries |
0344 493 0747 option 1 (calls charged at local rate)
Daily 06:00 – 20:00 |
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Holiday, hotel or car hire refund enquiries |
0344 493 0747 option 1 (calls charged at local rate)
Daily 07:30 – 20:00 |
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Flight arrival and departure information |
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Special requests as well as meals and wheelchairs |
0344 493 0747 option 3 (calls charged at local rate)
Daily 06:00 – 20:00 |
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Enquiries concerning to purchase of seating and extra bags |
0344 493 0747 option 3 (calls charged at local rate)
Daily 06:00 – 20:00 |
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Group sales |
0344 493 0765 option 4 (calls charged at local rate)
Monday – Friday 08:30 - 17:00 |
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Customer Relations |
0344 493 0787 option 3, followed by option 2 (calls charged at local rate) Make a complaint or claim online British Airways
Monday – Friday 09:00 - 17:00 |
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Baggage claims |
0344 493 0747 option 3, followed by option 2 (calls charged at local rate) British Airways
Monday – Friday 13:00 - 17:00 |
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Minicom for the hearing impaired |
0345 700 7706 (calls charged at local rate) Or if you don’t have minicom access please email us
Daily 06:00 – 20:00
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Tracing of late baggage |
0344 493 0785 (calls charged at local rate) Report and track delayed baggage online
Daily 06:00 – 20:00 |
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Other enquiries as well as: APIS, airport information, website navigation, seating/baggage policy enquiries including allowances |
0344 493 0747 option 3 (calls charged at local rate) +44 191 4907901 option 1 then option 3 followed by option 3 (outside the UK) |
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By phone |
Tel: 1 800 452 1201 (from Canada) |
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By post |
British Airways Executive Club |
| By phone | Tel: 1 800 452 1201 (from Antigua) +1 800 452 1201 (outside the Caribbean) Daily 0730-2000 Eastern |
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| By post | British Airways Executive Club PO Box 300743 Jamaica, NY 11430-0743 USA |
| By phone | Tel: +511 707 38 17 Monday - Thursday, 08:00-17:00 Friday 08:00-16:00 |
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| By post | British Airways Executive Club 28365 Bremen Germany |
Source: https://www.britishairways.com/en-us/information/help-and-contacts/contact-us