Being a major and largest airline in Australia, Qantas Airlines facilitates its passengers with great services. All the world-class services can be availed if you book a flight ticket with Qantas. You can enjoy a comfortable and hassle-free journey with the airline, and if you have any queries about its services, you can contact the reservations team of Qantas.
Qantas has introduced a support facility for the convenience of its passengers. You can discuss any query or issue by contacting the representatives of the airline. Here is a list of some common queries resolved by the support team:
If you have any other queries related to the airline, you can contact Qantas customer service.
If you need to speak to a live customer service agent in Qantas customer service you need to dial the phone number 1-800-227-4500. To speak with a live representative, you need to stay on the line (usually waiting time around 2-3 hours).
Otherwise, you can use the following further options available in the customer service phone menu:
If you want to know how I speak to someone at Qantas, you can choose any of these above-mentioned methods and get your query resolved. The support services provided by the airline are available round the clock and you can choose a suitable time slot as per your preferred timings. The support executives will provide assistance for all the queries and issues. All the contact details are provided on Qantas's official website.
The Web chat service is available 7 am-7 pm (AEST), seven days a week, or the quick mode to contact Qantas is to call them at 1-800-227-4500.
Web chat link: https://www.qantas.com/au/en/frequent-flyer/discover-and-join/webchat.html
If you want to write an email, you need to describe the issue with complete details. The executive of the airline will revert to you through the same email with all the solutions and instructions to resolve the queries. Email ID is frequent_flyer@qantas.com.au.
Country or territory | Contact | Opening hours |
---|---|---|
Argentina | 0800 122 0337 (national toll-free) Option 2 |
24 hours, 7 days a week |
Brazil | 0800 892 3346 (national toll-free) Option 2 |
24 hours, 7 days a week |
Chile | +56 2 2 817 9500 800 835 882 (national toll-free) Option 2 |
24 hours, 7 days a week |
Canada | +1 1800 227 4500
Deaf, hearing, or speech impaired customers can call the National Relay Service by dialing 711, then ask for us on |
24 hours, 7 days a week |
Colombia | 0800 892 3346 (national toll free##) Option 2 |
24 hours, 7 days a week |
Mexico | +1 1800 227 4500 | 24 hours, 7 days a week |
Peru | 0800 892 3346 (national toll free##) Option 2 |
24 hours, 7 days a week |
USA | +1 1800 227 4500
For the USA, deaf, hearing, or speech impaired customers can call the National Relay Service by dialing 711, then ask for us on |
24 hours, 7 days a week |
Country or territory | Contact | Opening hours |
---|---|---|
Austria | +0800 295547 | 24 hours, 7 days a week 9 am to 6 pm CET, Monday to Friday - German language available |
Belgium | +32 2700 6781 (English only) |
24 hours, 7 days a week |
Croatia | +381 11 2631 327 | 8.30 am to 4.30 pm, Monday to Friday |
Czech Republic |
+420 224 815 374 |
9 am to 5.30 pm, Monday to Friday |
Denmark | +45 70 25 40 20 +45 433 149 76 |
9 am to 12 pm, 1 pm to 5 pm, Monday to Friday - Commercial Sales Support, reservations, ticketing qantas.com queries |
Finland | +358 9 72 519 763 (English only) |
24 hours, 7 days a week |
France | +33 1 57 32 92 83 | 24 hours, 7 days a week, 9 am to 6 pm CET, Monday to Friday - French language available |
Germany | +49 69 299 571 421 | 24 hours, 7 days a week 9 am to 6 pm CET, Monday to Friday - German language available |
Greece | +30 210 9341500 | 9 am to 5 pm, Monday to Friday |
Hungary | +36 30 1999411 | 9 am to 5 pm, Monday to Friday |
Israel | +972 3 7952133 | 8.30 am to 5 pm, Sunday to Thursday |
Italy | +41 44 511 1237 | 24 hours, 7 days a week, 9 am to 6 pm CET, Monday to Friday - Italian language available |
Malta | +356 2364 4096 | 9 am to 5 pm, Monday to Friday |
Netherlands | +31 20 2035425 (English only) |
24 hours, 7 days a week |
Norway | +47 800 14 801 +47 230 246 49 |
9 am to 12 pm, 1 pm to 5 pm, Monday to Friday - Commercial Sales Support, reservations, ticketing qantas.com queries |
Poland | +48 22 625 0467 | 9 am to 5 pm, 7 days a week |
Portugal | +34 915 421 572 | 9 am to 2.30 pm and 3.30 pm to 6 pm, Monday to Friday |
Republic of Ireland | +353 1 407 3278 1800 556 135 (within Ireland) |
24 hours, 7 days a week |
Russia and CIS | +7 495 641 5121 | 9 am to 6 pm, Monday to Friday |
Spain | +34 91 542 1572 | 9 am to 2.30 pm and 3.30 pm to 6 pm, Monday to Friday |
Sweden | +46 8 590 000 90 +46 8 593 663 82 |
9 am to 12 pm, 1 pm to 5 pm, Monday to Friday - Commercial Sales Support, reservations, ticketing qantas.com queries |
Switzerland | +41 44 511 1237 | 24 hours, 7 days a week, 9 am to 6 pm CET, Monday to Friday - German, French, Italian languages available |
Turkey | +90 212 2511315 | 9 am to 5.30 pm, Monday to Friday |
United Kingdom |
0800 964 432 (within the UK) 0845 7 747 767 |
24 hours, 7 days a week |
Source info: https://www.qantas.com/au/en/support/contact-us.html