Indigo airlines provide a number of flights to travelers at economical prices. If any customer cancels his flight booking or delays Indigo flights, they are eligible to claim a refund. Since the situation is unusual, customers are not well aware of flight refund policies and procedures and search to gather relevant information. If you have also encountered a similar situation, you can use the details described in the forthcoming section carefully.
Travelers who wish to claim a refund for their flight cancellations or delays must go through the important indigo airlines refund policy; some of the important highlights are mentioned below:
If your flight is canceled the first time and you are not aware of indigo airlines refund, then you can claim a refund using two approaches. Elaborated descriptions of both ways are given in the following section. They can utilize any one medium according to their preference:
This approach requires customers to follow the straightforward steps described below:
Another alternative to request a refund from Indigo is by reaching the customer care service of the airline.
To use this option, customers must dial the official phone number: 1-877-606-2560
The call will be attended by an automated voice that will ask the callers to follow certain instructions to get associated with a dealing representative. As the call gets connected to a live representative, they can request to get a refund mentioning their reason for the refund claim.
The time taken by Indigo to refund your ticket cancellation money depends upon your mode of transaction for purchasing your flight ticket.
If any person has made a flight booking using an online payment mode, his refund will be processed within 7 business days in the original mode of money. While if any passenger makes payment in cash at the domestic airport counter, then it will take 15-20 business days. For payment made at an international airport counter, customers have to write to [email protected] to get the required assistance.
If any person has used any of the above-described methods to request a refund and wishes to check indigo airlines refund status, then you must follow the given steps online:
How can a refund be obtained if you made a reservation via a travel agent?
If any passenger makes an Indigo flight booking via a travel agency and post canceling their booking, they are curious about a refund. They must not be worried about the situation. Indigo will refund money in the travel agency account to claim their money back; customers must contact directly to travel agent.