How long does Oman air take to refund?

If you have recently booked a flight reservation with Oman Air and need to cancel your booking because of unavoidable circumstances? Then, don't need to worry as Oman Air offers flexible cancellation and refund policies to its customer.

Besides, for passengers who are not aware of the process of how they can claim Oman air refund request, you can check out the refund policies and procedures that are mentioned in this article.

Get Familiar with Oman Air Refund Policy-

Before moving to the process of how do I get a refund from Oman Air, the passengers need to know specific policies applicable to the refund process.

  • According to the airline policies, the refund is available only for the bookings made via the airline's official website, customer service, or airline head office. 
  • The refund is offered to the passenger in the original form of payment used for making payment for the reservations. 
  • Besides, the reservations booked using cash, cheque, or any other form of payment cannot request a refund online.
  • As per the Oman air refund policy for any cancellation within 24 hours of ticket purchase, you will obtain a complete refund for your booking. Your departure date should be seven or more dates after the booking is made.
  • You will get a refund only after making the refund request. You can submit the request via refund form or customer service.
  • You can cancel the flight up to 3 hours before the scheduled departure time if flying to an international destination.
  • For bookings made via a third party, they can ask for a refund from them only.
  • If you had purchased a ticket offline, all the paper tickets need to be returned back to the Oman Air office.

Process of applying for Oman Air Refund

For passengers who are wondering how to apply for a refund, the airline offers two options to its customer. You can do it by yourself online or can contact the customer service center for the same.

Via Online-

For applying for a request online, the customer can fill up the online refund request form by using the instructions that are mentioned below.

  • Open your internet browser and visit the official website at https://www.omanair.com 
  • Select the manage booking option available on the homepage.
  • After that, fill out your booking reference number and last name and click search. 
  • Select your trip that you had canceled and select the refund request option.
  • Now, on the refund request page, provide your flight details and continue
  • Mention your contact details also on the form
  • Now mention comments and submit the refund request form against the reservations.

Via Phone call-

Besides, for the reservations that cannot be refunded online, the traveler can request the Oman Air refund by reaching out to the airline customer service center and following the instructions mentioned below:

  • Dial + 968-2453 1111on your phone
  • Choose your preferred language.
  • Follow the IVR instructions.
  • Press 1 for flight cancellation
  • Press 2 for the refund process
  • After pressing the suitable number, wait a while
  • Explain your concern to the airline executive and ask him to complete the process on your behalf.
  • After completion, check your refund reference number to check the Oman air refund request status.

Via email-

You can also email the airline for the refund application process by using the following steps given below-

  • Open your mailing software and put webbooking@omanair.com (for all your Web booking cancelation and ticket refund requests) webbooking@omanair.com (for all your Web booking cancelation and ticket refund requests) in the recipient option.
  • Make a brief of your query as an email subject and describe your issue, including the reason for cancellation in the mail body.
  • Also, mention the preferred date and time for a callback or revert from the airline.
  • After writing and rechecking the mail, send it.
  • You will receive a response from the airline's end.

How much time will it take to get a refund?

It would take 5-7 days for the ticket refund to get credited to your account if you had made the booking online using cards. It would take 15-20 days for Oman air refund time if you made the payment via Cash/Cheque.

Conclusion-

You can visit the official website of Oman air, contact the customer service agent and visit the official social media pages to know more about the Refund policies and processes.

Official website: https://www.omanair.com/

Regarding refund requests visit: https://www.omanair.com/gbl/en/refund-form

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