Lets see how to get a refund from Copa Airlines

When can I retrieve a refund from Copa?

Copa Airlines tries its best to make your booking experience with them as seamless as possible. The airline has introduced several policies to maintain a preferable position in its traveler’s heart, including the flexible refund policy.

As per the Copa Airlines refund policy, the time to get a refund depends mostly on the method of payment that travelers used to purchase the ticket in the first place. Check out the forthcoming section and learn more about the refund terms and conditions of Copa Airlines.

General Refund Policy at Copa Airlines

Take the lead from the following mentioned refund policy if you look forward to canceling the flight for a refund:

  • The refund money you get depends on the fare type you choose while booking a ticket and the journey length.
  • If you have used your ticket partially, you might or might not get a refund as it depends totally on the fare rules applied at the time of booking.
  • If you want a full refund for your canceled flight, you must complete all the formalities within a day of its original purchase. 
  • However, if you miss the standard Copa Airlines refund period, you need to pay some applicable charges to get a refund; the airline deducts the cancellation amount and refunds the remaining money in your account.
  • You can only cancel your reservation for a refund if you purchased the ticket directly from the airline; if you purchased the ticket from a travel agent, you need to contact them for the refund as well. 

After going through the discussed pointers, you must realize that Copa has a flexible refund policy. So, comprehend the guidelines and benefits of flight cancelation with Copa Airlines.

How to get an update on my refund from Copa Airlines?

Copa Airlines allows its travelers to keep track of their refunds by visiting its online website. The airline is known for its agile service when crediting refunds. Due to heavy traffic of cancellation because of the COVID-19 situation, it might take longer to credit a refund. But, there isn't anything to take tension about as the airline clears all the dues immediately.

It is easy to claim a Copa Airlines refund but checking the status is even easier; follow some easy-to-comprehend steps, and you are good to go. Want to learn those steps? Do not worry, as this article can help you with comprehensive steps of checking your flight refund status. 

Helpful Strings of Steps to Check Refund Status: Copa Airlines

Have you applied for a refund and now want to get an update? Do not worry, as the below-given steps can help you retrieve the refund status of your Copa reservation:

  • Take help from the search engine you often use and visit the official Copa Airlines website.
  • Once you reach the homepage, you need to navigate the Contact Us option; click on it.
  • You can see the Refunds link; tap it.
  • The airline opens a new page on your screen. Choose the Apply for a Refund option prompted on the screen.
  • Next, you see the Complete the Refund Status Form link, so choose it.
  • Now the airline gives you a form to check the status of your refund; fill out the form using the essential details.
  • You need to enter the following information:

1. Email Address and Contact Reason

2. Reservation Code and Full Name as mentioned on the ticket

3. Attach the necessary documents 

  • And once you complete the form, submit it to receive important information regarding the refund status of your reservation.

Following the given steps can help you easily check Copa Airlines refund status. However, the refund amount you get depends on the time of cancellation; the airline recalculates everything and credits the final amount in your account.

Is it possible to retrieve a refund for my non-refundable Copa ticket?

You cannot get a full refund if you cancel your non-refundable ticket at Copa Airlines. But, Copa allows you to use the ticket amount to purchase a future trip from the airline. If you do not want to consider that, you might get the airport fees and other applicable taxes as a refund. However, the refund you qualify for depends on the fare conditions applied at the time of flight booking.

When does Copa process the refund?

The time to process the refund in your account is dependent on the payment method you used to book a Copa reservation. If you booked the ticket using your credit card, the refund time depends on your credit card company’s billing cycle.

However, if you use cash or check for the ticket purchase, the Copa Airlines refund time requires you to wait around twenty days to receive a refund from the airline. Due to a massive volume of refund requests because of the pandemic, retrieving a Copa Airlines refund takes some time. 

Official weblink: https://www.copaair.com

Regarding refund visit: https://www.copaair.com/en/web/us/refund-request

Coronavirus updates visit: https://www.copaair.com/en/web/co/coronavirus-updates

Customer Service: 1 800 FLY COPA (359 2672) 5:00 hrs - 23:00 hrs (EST) from Monday to Sunday



  • Customer Reviews
    • review-image
          • John spillers
      • Flight CM881 from Atlanta to Panama was stuck on the run way for 40 mins with no air. Waiting to taxi back to the gate. We missed our connecting flight to Lima from Panama.

    • review-image
          • Beatriz Robespierre
      • EO4MYX: Copa Airlines This trip was cancelled by Copa Airlines due the COVID 19. I would like my reimbursement urgently. I am ill and need the money. I already filled out the reimbursement form but I have heard nothing from Copa Airlines Flight 250 3:56pm Sat. Mar 28 Valencia (VLN) 5:22pm Sat. Mar 28 Panama City (PTY) Copa Airlines Flight 422 6:02pm Sat. Mar 28 Panama City (PTY) 12:52am Sun. Mar 29 Montreal, QC (YUL)

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