How long does it take to get my Lufthansa refund?
The usual refund time taken by Lufthansa airline is 7 to 20 working days after the successful initiation by the authorized person of Lufthansa. However, if, due to any reasons, you wish to cancel a flight and want to know the Lufthansa refund policy, then you can refer to the below information. Lufthansa airlines do not hold its passengers for long to get the refund, but the refunds have certain rules and conditions highlighted below.
Lufthansa airlines refund policy: terms & conditions
- All the refunds are transferred to the original payment mode you used when booking a Lufthansa airline flight.
- Suppose a passenger wants to get a full refund. In that case, they must cancel their flight reservation within the 24-hour risk-free cancelation period under the full refund policy of Lufthansa Airlines.
- Passengers who fail to withdraw their booking within 24 hours of making a reservation are bound to pay the cancelation fee to the airline.
- The refunds of your canceled Lufthansa airline flight are initiated 7 to 20 days after your refund request time.
- Passengers have to cancel their Lufthansa booking completely to get the refunds as per the policy.
- The cancellation charges or penalty imposed on your refund amount are calculated based on time of cancelation, time left in the departure, route, ticket type, condition, and class.
- No refunds are given to the passengers who hold a non-refundable flight ticket. In such cases, passengers can claim the refund in the form of travel credits of the same amount. Travel credits can be redeemable on the next booking.
- Suppose you suffer from an emergency and cancel a flight due to reasons like the death of a family person. In that case, you are eligible for the complete refund by showing supportive documents like a death certificate.
Lufthansa refund process
Once you know about the refund policy of Lufthansa airlines, it's time to know about the process of Lufthansa refund that can be claimed in two major ways. For now, the easiest procedure to get a refund from Lufthansa airlines is instructed below:
- Launch the official Lufthansa airline webpage on your desktop with the help of a reliable browser.
- Find the menu option in the top right corner of the home screen, click on it, and go to the 'help and contacts' option from the drop-down menu.
- Find the 'refund requests' option on the following window and go to the 'to refunds' link.
- The refund request form will appear on the next screen, so fill it out with all required information and submit it.
- You will soon get the refund as per your eligibility in the original payment mode.
Hence, all the detailed information can help you with refunds from Lufthansa airlines, so one can seamlessly get the refund by filling out the Lufthansa refund request form or contacting the Lufthansa airline customer service for the same purpose.
Official weblink: https://www.lufthansa.com
Regarding refund and cancellation visit: https://www.lufthansa.com/us/en/cancellations-and-refunds
Customer service: 1 (800) 645-3880
Technical support: 1 (866) 953-2294